However, they are concerned about keeping corporate data secure on the iPads.
Siemens also plans to build an app for Android tablets, and a similar app for smartphones, Taylor said.įor the most part, customers haven't been concerned that the iPads may not be rugged enough for carrying in the field, Taylor said. Siemens has considered adding a quick link for launching video chats from inside the Teamcenter Mobility app. Once a field technician begins a service call, he can supplement information in the app by opening a FaceTime video chat session over Wi-Fi to consult with a senior technician or an expert, Taylor said.
In the other Teamcenter Mobility deployment, service technicians use the iPad app in the field, checking equipment information over a cellular connection, Taylor said. The advantage to carrying the lightweight iPad, which is connected to the Teamcenter data wirelessly, is that technicians can stay in place on the large machines being serviced, rather than having to climb down a ladder and find a workstation to call up the information, Taylor said. The users carry the iPads with the app loaded and can check Teamcenter data to get information on a particular machine, review engineering specs or watch training videos on installation or maintenance procedures, Taylor said.
One of those customers is a manufacturer that has provided iPads running Teamcenter Mobility to technicians who service enormous factory-based machines.